ReadyGo Support
Here's how to get help with ReadyGo. Most questions are answered below — if not, reach out and include the screen you were on and what you expected to happen.
Frequently Asked Questions
- What is a Situation?
- A Situation is a reusable checklist for something you do more than once — an Amazon Flex block, a grocery run, a doctor visit. Save the prep once, then open it whenever you're about to go.
- Why aren't my notifications arriving?
- Open Settings → Notification settings and check that notifications are on, that the channel you want is selected, and that quiet hours aren't covering the time. Your device or browser must also allow notifications for ReadyGo. Notification delivery depends on your device being connected.
- Why don't I see distances on Nearby?
- Distances need location access. Tap "Use my location" on the Nearby screen and allow it. If you declined earlier, you can re-enable location for ReadyGo in your browser or device settings. Everything else keeps working without it.
- Does ReadyGo track my location in the background?
- No. Your location is only checked while the Nearby screen is open, and it is never stored on our servers.
- Does ReadyGo work offline?
- ReadyGo needs a connection to load and save your information. If you lose connection, you'll see an offline notice and can try again once you're back online.
- How do I remove the demo data?
- Settings → Demo data → Remove demo data. Demo items are labeled so they're easy to spot.
Report a Problem
Tell us what happened, what you expected, the screen you were on, and your device and browser or app version (the version is shown on the About page).
Email: supportreadygo@gmail.com
Suggest a Feature
Feature ideas are welcome — especially situations, reminder types or vehicle tracking you wish ReadyGo handled. Send them to supportreadygo@gmail.com with “Feature idea” in the subject.
Account Help
Can't sign in? Use the same email you registered with, and check your spam folder for the confirmation email if your account is new. If you signed up with Google, use Continue with Google rather than a password. To change your display name, theme or units, open Settings.
Privacy
The Privacy Policy explains exactly what ReadyGo stores and what it does not. ReadyGo does not sell your information, show ads, or include third-party analytics.
Delete My Account
Open Settings → Account → Delete my account inside ReadyGo. You'll be asked to confirm, and then your account and associated ReadyGo information are permanently removed. If you can't sign in to do this, email supportreadygo@gmail.com from the email address on the account.